CRAFT – UAT Familiarisation

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  • 1.HR Systems User Forum
  • 2.Agenda University of Adelaide 2 Introduction to HR Systems User Forum AppoINT Project Why AppoINT? Position Management Survey feedback Questions & Answers Upcoming Projects 2017 Networking Afternoon Tea
  • 3.HR Systems User Forum 3 Objectives: Share HR System user experiences and business processes Communicate system changes Provide an opportunity for user feedback Update on upcoming online system/forms Prioritise system improvements from a user perspective.
  • 4.Why AppoINT? Around 1000 new appointment contracts are requested per year Over 50% of these are for existing staff Opportunity to make improvements to current process – reduce turnaround times, integrate with PeopleSoft Opportunity to improve candidate experience and reduce timeframes – remove necessity for direct appointments to “apply to” positions. Since introduction – 59 offers via AppoINT (Internal) vs 52 via Page Up (External)
  • 5.Position Management Introduced in conjunction with AppoINT Two main components Position Description Library - single source of truth, searchable database of approved PDs across the University Position number creation/amendment – separate this process from the contract generation process to enable organisational level decisions to be made on position management
  • 6.Survey Feedback University of Adelaide 6
  • 7.It’s another system! The number of HR eforms will be increasing in order to increase automation and streamline processes AppoINT is an addition of this suite of forms which integrate directly with PeopleSoft Page Up has limitations in making offers particularly for existing staff where the process was clunky Logic built into AppoINT reduces errors and will improve turnaround times
  • 8.You can’t save the eForm AppoINT checklist enables you to collect all the information you need to complete the eForm so you can complete it in one go Times out after 60 minutes for security reasons – training reiterates the importance of being prepared You can open PeopleSoft in another browser if you need to access data from there to help with completion (eg Chrome, Firefox or internet explorer)
  • 9.I find it frustrating adding the full account code string Page Up only required the two part account code (dept & project code) as it was not able to cope with the full string AppoINT integrates with PeopleSoft so the full string is required as in CRAFT and other HR eForms.
  • 10.I’m annoyed by the emails I receive as part of my Hiring Co-ordinator user group AppoINT is based on the same design as CRAFT, utilising user lists and sending to all in the area in case someone is away a task can still be actioned Question for User Forum – is the preference for emails to be sent to initiator only?
  • 11.How do I close off my Page Up job card without making an offer or cancelling the position? We will start feeding data back from AppoINT to Page Up to complete the “picture” for reporting purposes Job status of filled via AppoINT to close job has been created Candidate status of offered via AppoINT to identify this in Page Up Job cards created in PageUp prior to the changes may not have this option – contact Recruitment and Appointments team
  • 12.Can the Position Description and Position Number creation process be combined? Two distinct and different processes You won’t always need to do both (eg academic roles) Position Management is at an early stage and is likely to evolve further
  • 13.Why aren’t all position descriptions in the Library? The library currently holds: all position descriptions created or amended as part of PSR all position descriptions for roles advertised or appointed to since 1 Jan 2017 In total there are 2,200 professional positions – 700 in the library so far, number will grow as PDs are added via recruitment processes, reclassifications, changes etc From now on – all changes to PDs will be tracked through the Library and archived appropriately
  • 14.My HR Advisor has approved my PD via email, why do I need to get it approved again? Only PDs in the Library are “approved”, any discussion outside of the PD Library is not trackable A PD is not approved until it is in the Library and approved via PD Evaluation
  • 15.Why have we moved to generic PDs? We haven’t! PSR standardised PDs across functions (eg HR Co-ordinators across Professions, Health & Medical Sciences & ECMS) The PD Library will help to improve visibility and access to other similar PDs to minimise the effort when creating new ones minimising additional work.
  • 16.Why does the Head of School have to approve PDs? Currently the delegation for approving a PD for recruitment sits with the Branch Head As a result of feedback given to date this has been removed and we will look to revise the delegation accordingly. Branch Head will now see PD only via approval process for offers (AppoINT & Page Up)
  • 17.Why does the PD disappear after I submit it for approval? Page Up permission – currently only approved PDs can be seen by Hiring Co-ordinators Will shortly release visibility of PDs in declined and pending approval statuses to resolve this issue
  • 18.Can Hiring Managers access the PD Library? Some initial issues with the permissions required This has now been resolved Will be rolling out to Hiring Managers in the coming months providing them “View only” access to approved PDs – with no ability to submit new PDs for approval
  • 19.Other Updates University of Adelaide 19
  • 20.Upcoming Changes - Position creation and amendment Form Current enhancements underway for this form Added questions to assist in prioritisation and processing of the requests Does this relate to recruitment/appointment – Yes/No Is it a new Position – Yes/No Further prompts & questions added; E.g., If amending a position with an incumbent: extra question regarding desired changes. instructional text regarding what to do concerning classification, which cannot be changed using this form
  • 21.Don’t forget about the available resources http://www.adelaide.edu.au/hr/systems/appoint/ https://www.adelaide.edu.au/hr/recruitment/pos-mgmt/ Recruit and Renew training http://www.adelaide.edu.au/hr/docs/rec-appoint-access-recruit-renew-my-uni.pdf Position Management online training coming soon Page Up online training coming soon
  • 22.Questions & Answers University of Adelaide 22
  • 23.Upcoming Projects –2017 Fluid CAPS – the replacement for CASPA
  • 24.New look for SSO - Employee
  • 25.New look SSO - Manager
  • 26.New Look in HCM Core
  • 27.Navigation Menu – now on the right
  • 28.Question for the Focus Group Will the following communications be enough to notify staff and managers: Staff News HR Website HR Blog page SSO Website page Updated QRG’s and videos done highlighting the difference HR Support User Forum at the end of May detailing the changes
  • 29.Next Steps University of Adelaide 29 Presentation notes/followup Feedback Future forums Contact details: hrsupportforums@adelaide.edu.au