1.Summer Webinar Series Week 1: Customers withBrain Injuries
2.Welcome & Introductions
Olivia White, OTR/LResource Occupational TherapistMedStar National Rehabilitation Hospital
Nathan Graeff, CTRSRegional Manager, Travel TrainingMTM, Inc.
3.What is a Brain Injury?
Traumatic Brain Injury (TBI)
Caused by an external force
Occurs after birth
Types of TBI
Diffuse axonal injury
4.What is a Brain Injury?
Acquired Brain Injury (ABI)
Injury to the brain which is not hereditary, congenital, degenerative, or induced by birth trauma
Occurs after birth
Types of ABI
Anoxic brain injury
Hypoxic brain injury
Viral or bacterial infection
TIA (Transient Ischemic Attack)
5.Annual Incidences of TBI & ABI
6.Leading Annual Causes of ABI
7.Leading Annual Causes of TBI
8.Possible Deficits – Cognitive
Difficulty processing information, expressing thoughts, or understanding others
Shortened attention span
Inability to understand abstract concepts
Impaired decision making ability
Difficulty orienting self to date, time, place, etc.
9.Possible Deficits– Perceptual
Change in hearing or sense of touch
Change in smell & taste
Change in vision
Heightened sensitivity to pain
10.Possible Deficits– Physical
Extreme mental or physical fatigue
Tremors or seizures
Weakness in extremities
Sensitivity to light
Difficulty with balance
11.Possible Deficits– Behavioral
Irritability & impatience
Reduced tolerance for stress
Flattened or heightened emotions or reactions
Denial of disability
When working with an individual with a brain injury, what is the proper terminology to remain respectful?
What are physical or perceived barriers to an individual with a brain injury within the community setting? On public transportation?
What are some tips, tricks, or tools you find helpful when working with an individual with a brain injury within the community setting? On public transportation?
What are some safety concerns to be aware of when working with an individual with a brain injury within the community setting? On public transportation?
Do you have a specific example of a situation involving a customer with a brain injury that did not go as expected? How did you handle the situation? What would you do differently or suggest others do instead?
Olivia White, OTR/LResource Occupational TherapistMedStar National Rehabilitation Hospital email@example.com
Nathan Graeff, CTRSRegional Manager, Travel TrainingMTM, Inc.firstname.lastname@example.org